Jim Madden

General Partner
Accretive LLC


Jim Madden is a General Partner with Accretive LLC. Previously, Jim was the Founder, Chairman and Chief Executive Officer of Exult, Inc., the innovator and market leader in human resources business processing for Global 500 corporations. In five years, Exult, became the most widely recognized HR processing company in the world growing from zero to over $500 million in revenue with over 2,000 employees. Exult operated service centers around the globe, enabling its clients to improve productivity, reduce costs, and provide world-class HR services to their employees. Exult provided services for more than 600,000 client employees with $20 billion in annual employee payments. Major clients included BP, Bank of America, International Paper, Prudential Financial, and BMO Financial Group.

After merging Exult into Hewitt in late 2004, Jim became a Special Advisor with General Atlantic Partners, a leading private equity firm. Prior to Exult, Jim served in a variety of technology services leadership positions including President of the U.S. and International unit of MCI Systemhouse. Prior to joining Systemhouse, Jim was a Principal at the management consulting firm Booz-Allen & Hamilton. He began his career with Andersen Consulting (now Accenture).

Jim currently serves on the Board of Directors of Accolade, a health care services firm serving the Fortune 500, AlphaStaff, a leading HR services firm, Genpact, a global BPO firm, ServiceSource, the leader of outsourced maintenance sales, and TriNet. Jim is Chairman of the Board of Directors of the Hoag Hospital Foundation, which serves as the fund-raising arm of Hoag Memorial Hospital Presbyterian. He is also a member of the Young President's Organization (YPO).

In his spare time, Jim is an avid sailor who has sailed his boat, "Stark Raving Mad" in over two dozen first place finishes. Jim graduated from Southern Methodist University where he earned a BBA and a BA.