|
Facilities |
Staff for assistance and necessary services |
One-on-one, personal guidance, help |
Professional Development, (scheduled sessions) |
Incentives |
Instructional Content |
Content-area specific software, communi- cations access to pedagogical expertise |
Instructional expertise and background of people providing support |
Guided practice, consultation for curriculum integration |
Pedagogy, models; implementation strategies |
Release time for support focusing on instructional content |
Technical Content |
Network and Internet access; hardware, software |
Technical support; help desk; network services |
Computer experts for troubleshooting |
Operating equipment, general software, etc. |
Release time; free hardware, software and network access; anticipation of expert status |