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APPENDIX

TABLES

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TABLE 1: TECHNOLOGY SUPPORT CONTENT BY RESOURCE TYPE USED TO DELIVER TECHNOLOGY SERVICES TO TEACHERS


 

 Facilities

Staff for assistance
and necessary services

One-on-one, personal  guidance, help

Professional  Development, (scheduled sessions)

 Incentives


Instructional Content

Content-area specific  software, communi-
cations
access to pedagogical expertise

Instructional
expertise  and background of
people
providing
support

Guided practice,  consultation for curriculum integration

Pedagogy, models;  implementation strategies

Release time for support  focusing on instructional content


Technical Content

Network and Internet 
access; hardware, software

Technical support; help  desk; network services

Computer
experts for  troubleshooting

Operating equipment,  general
software, etc.

Release time; free  hardware, software and network access; anticipation of expert status


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